FAQ

What are my payment options?

We accept all major credit and debit cards through the PayPal on this site. PayPal  processes your payment securely on our behalf.

Can you ship anywhere?

We have shipped across Europe, this site will only calculate postage for the UK and Northern Ireland, for International delivery please email or call for details.

What shipping methods do you use?

For orders weighing under 2000g, postage is based on Royal Mail 48 business post and is calculated on weight.

Will I like the chocolate?

At Elegant Treats we use the finest Belgian Chocolate Courveture ranked #2 position by chocolatiers worldwide and the best Dairy free chocolate possible. Samples packs are available for purchase should you wish to try before you buy.

What is the shelf life of the chocolate and how should I store my order?

Our chocolate has no less than a 12 month best before date from production, however we do recommend that once your order is received it is consumed within three to four months to enjoy the chocolate at it's best, although the chocolate perfectly fine as long as stored correctly.

Chocolate is best stored in stable room temperature condition, we recommend that you store your purchase in its box in a cool cupboard away from bright lights, strong odours and heat. Please do not store your chocolate in a cold place such as a refrigerator as a rapid change in temperature may cause your chocolate to bloom or dis-colour.

What about allergies?

All our chocolate is nut free and made in a nut free environment.  We try our hardest to source decorations and chocolate colouring that is also nut free, where this isn't possible it is clearly stated on the item description.

Dairy free chocolate is made and stored separately to ensure cross contamination do not occur.

For further information regarding allergies, chocolate ingredients are listed below.

Milk Chocolate, 33.5% Cocoa Content: Sugar, Cocoa Butter, Whole Milk Powder, Emulsifier: Soya Lecithin, Natural Vanilla.

Dark Chocolate 55% Cocoa Content: Sugar, Cocoa Butter, Emulsifier: Soya Lecithin, Natural Vanilla.

White Chocolate 28% Cocoa Content: Sugar, Cocoa Butter, Whole Milk Powder, Emulsifier: Soya Lecithin, Natural Vanilla.

For all other ingredients please contact for details before purchasing.

I want something different!

That's easy, give us a call or email. Tell us the occasion, how much you wish to spend and we will walk you through the process of choosing the perfect gift or favours. That's all there is to it!

 

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